We want everyone to have the best possible experience with us. Due to the nature of outdoor events, we cannot refund based on weather conditions within 72 hours of your event. If weather isn’t permitting we will gladly move your reservation to another day, plus any additional permitting fees that may apply. Requesting to move the event must be done 1 business day before the originally scheduled event and is subject to our availability and county permitting (if applicable). If you want to move your event to a later or earlier time to adjust for rain, we are happy to accommodate if done before noon the day of your event. Please contact us with any questions or concerns. We are happy to help and be as flexible as we can.
If you should you have to cancel your reservation, Cancellations made more than 2 weeks ahead of your event date will result in a full refund, minus the initial non-refundable deposit of half down of your package.
(Non-Refundable deposit is due at time of booking *Deposit is half of package price)
Cancellations made inside the 2 week window leading up to your event are non-refundable. You may cancel with the above terms by calling us @ either 317-490-0656 or emailing DestinLuxePicnics@yahoo.com. If you fail to show for your event there will not be an option to reschedule and no refund will be provided.
All events include a Non-Refundable deposit that is due at time of booking to hold your reservation. Invoices to hold reservation must be paid within 24 hours or else that date will be released for bookings. Balance must be paid 72 hours prior to your reservation.